WARRANTY & QUALITY GUARANTEE
At Unger Powder Coating, we stand behind our work with comprehensive warranty coverage and a commitment to quality that spans multiple states and countless satisfied customers.
Your Investment Protected
Every Unger Powder Coating product comes with industry-leading warranty coverage because we believe in the quality of our craftsmanship and materials. Our warranty program is designed to give you complete peace of mind.
Comprehensive coverage on all products and services
Multi-state service coverage across our operating regions
Expert craftsmanship guarantee on all installations
Protected Investment
Every project backed by our comprehensive warranty program
Warranty Coverage Details
Understanding your warranty coverage helps you make informed decisions and ensures you get the maximum value from your investment in Unger Powder Coating products.
Powder Coating Finish
- • 5-Year Coverage: Against chipping, peeling, or color fading
- • Normal Use: Interior and covered exterior applications
- • Quality Materials: Premium powder coating systems only
Cabinet Construction
- • 10-Year Coverage: Structural integrity and joinery
- • Material Defects: Wood and hardware components
- • Craftsmanship: Construction and assembly quality
Professional Installation
- • 2-Year Coverage: Installation workmanship guarantee
- • Proper Fitting: Alignment and adjustment issues
- • Hardware: Hinges, drawer slides, and mechanisms
Hardware & Accessories
- • 3-Year Coverage: Hinges, drawer slides, and pulls
- • Manufacturer Defects: Material and operational failures
- • Replacement: Like-kind replacement when available
Custom Design & Features
- • 5-Year Coverage: Custom millwork and specialty features
- • Design Integrity: Aesthetic and functional performance
- • Specialized Components: Custom-manufactured elements
Environmental Conditions
- • Indoor Applications: Climate-controlled environments
- • Covered Outdoor: Protected from direct weather exposure
- • Maintenance: Reasonable care and cleaning practices
Warranty Claim Process
Making a warranty claim is straightforward. We've designed our process to be as simple and efficient as possible while ensuring thorough evaluation of all claims.
Contact Us
Call or email our warranty department with your concern. Have your project details and purchase information ready.
Documentation
Provide photos and detailed description of the issue. Our team will review and assess the warranty claim.
Evaluation
If needed, we'll schedule an on-site inspection to properly assess the warranty claim and determine coverage.
Resolution
We'll repair, refinish, or replace covered items according to warranty terms. Customer satisfaction is our priority.
Quick Response Guarantee
We respond to all warranty claims within 2 business days and complete most covered repairs within 2 weeks of approval.
Important Warranty Information
Please review these important details about warranty coverage, exclusions, and care requirements to ensure your investment remains protected.
Warranty Exclusions
- • Normal Wear and Tear: Expected aging, minor scratches from regular use
- • Abuse or Misuse: Damage from excessive force, improper use, or modifications
- • Environmental Damage: Extreme temperatures, moisture, chemicals, or UV exposure
- • Unauthorized Repairs: Modifications or repairs by non-UPC personnel
- • Natural Disasters: Fire, flood, earthquake, or other acts of nature
- • Poor Maintenance: Failure to follow recommended care instructions
Care Requirements
- • Regular Cleaning: Mild soap and water, avoid abrasive cleaners
- • Prompt Attention: Address spills and stains immediately
- • Proper Hardware Use: Avoid slamming doors or overloading drawers
- • Climate Control: Maintain stable temperature and humidity levels
- • Professional Service: Use only UPC-approved service providers
- • Original Documentation: Keep all receipts and warranty materials
Questions About Your Warranty?
Our warranty team is here to help. Contact us with any questions about coverage, claims, or care requirements for your Unger Powder Coating products.
Warranty Department
Warranty Claim Assistant
Let's walk through your warranty claim together
What type of product is this claim for?
What specific issue are you experiencing?
Be as specific as possible - this helps us process your claim faster.
When were these products installed?
How can we reach you?
Please provide at least one contact method (email or phone)
Where are the products installed?
Address information is optional but helps us serve you better
Review Your Claim
We'll review your claim and contact you within 2 business days. Photos may be requested for evaluation.
Your Claim Number
Please save this number for reference